Consumers have the right to withdraw from a distance sales contract within 14 days without giving any reason.
The withdrawal period expires 14 days from the day:
To exercise the right of withdrawal, the Consumer must send a clear statement of withdrawal:
You may use the return form, but it is not mandatory.
To meet the deadline, it is sufficient to send the withdrawal statement before the 14-day period expires.
The goods must be returned promptly, no later than 14 days from the day of withdrawal.
The goods should be properly packaged for transport.
The cost of returning the goods is borne by the Consumer, unless the Seller explicitly agrees otherwise.
The Seller will refund all payments received from the Consumer, including the cost of the cheapest offered delivery method.
Refunds will be made no later than 14 days from the day the withdrawal notice is received.
The Seller may delay the refund until the goods are received or until proof of their return is provided (whichever occurs first).
Refunds are made using the same payment method used by the Consumer, unless otherwise agreed.
The Consumer is responsible for any reduction in the value of the goods resulting from handling them in a way that goes beyond what is necessary to establish their nature, characteristics, and functioning.
The right of withdrawal does not apply in cases specified in Article 38 of the Consumer Rights Act, including:
Name:
Address:
Order Number:
Date of Receiving the Goods:
I hereby withdraw from the sales contract for the following goods: _______________________
Date and Signature: _______________________
